Privacy Policy | District Doctor – Digital Healthcare Platform

Note: District Doctor is a digital technology and connectivity platform, not a medical service provider. We connect patients with doctors and chambers. We do not provide diagnosis, treatment, or medical advice.

1. About This Policy

This Privacy Policy applies to the District Doctor website and mobile app operated by the District Doctor team. By using our platform, you agree to the collection and use of data as described here.

2. What We Collect

Patients: Name, mobile, age, gender, district/state, appointment history
Doctors: Name, specialization, qualifications, experience, chamber, fee
Chambers: Name, location, contact info, associated doctors
Partners/Merchants/Agents: Name, mobile, referrals, wallet/commission data
All Users: Device IP address, login timestamps, usage patterns

3. How We Use Your Data

Enable appointment booking and management
Display doctor profiles to patients searching by specialty or district
Calculate and process partner commissions
Send booking confirmations and reminders (SMS / notifications)
Analyze platform performance and improve services
Detect fraud and ensure platform security

4. Data Sharing

We do not sell your personal data to third parties. We may share limited data with:

The doctor/chamber you book with (required for your appointment)
Google (Firebase/Analytics) — see Google's Privacy Policy
Payment gateways (if online payment is used)
Legal authorities if required by Indian law

5. Mobile App

Device OS and hardware identifiers (for compatibility)
Usage statistics (time on app, features used)
Push notification tokens (for booking alerts)

The app does not collect precise location, camera data, or medical information beyond what you voluntarily enter.

6. Data Security

Sensitive data stored on secured servers with encryption
Passwords hashed with industry-standard algorithms
Role-based authentication for admin panel access
Periodic security reviews conducted

No system is 100% secure. Please protect your account credentials and never share your password.

7. Data Retention & Deletion

We retain your data only as long as necessary for platform operations and legal compliance. To request data deletion, contact us:

Email: support@districtdoctor.com

Deletion requests are processed within 30 days. Some data may be retained for legal or financial compliance.

8. Children's Privacy

Our platform is not directed to children under 13. We do not knowingly collect personal information from children. Parents/guardians may book appointments for minors using their own account.

9. Policy Updates

We may update this Privacy Policy periodically. Material changes will be notified via in-app notifications or email. Continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact Us

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